About Base Camp

At DISH we want to set you up for a successful career from the moment you walk in the door. Our Base Camp onboarding program is meant to do just that. Base Camp is an immersive training program developed to provide our new corporate employees with a holistic view of DISH, the different business units, and the roles they play in the customer life-cycle. In Base Camp you will have meaningful, hands-on experiences with our customer facing teams — Sales, Customer Service Center and In-Home Services. Only through learning and doing can our corporate team gain a true appreciation for what our front line employees go through in their day-to-day, and get a better sense for the customer experience as well. We believe this upfront investment in our employees will help you to hit the ground running and build a great foundation for a successful career with us here at DISH.

Testimonials

“Base Camp is an amazing experience that pushes you out of your comfort zone and into DISH's customer-facing roles. In addition to a sense of accomplishment, completing this program will show you how a decision made at corporate can affect all customers and frontline employees.”

— Alex Hunter, CSC Operations,
Base Camp pilot graduate — July 2016

“Throughout my career I have never been presented with an opportunity to be immersed in the inner workings of a business quite like Base Camp allowed me to be. This program accelerated my learning, my appreciation, and most importantly my pride in DISH. It is undeniable that all who go through this experience will leave with new perspectives, knowledge, and appreciation.”

— Evan B., Human Resources,
Base Camp pilot graduate — January 2016

“I have attended an array of training events, workshops, and courses throughout my career, but this was by far the most beneficial in terms of organizational indoctrination. I learned so much about how DISH makes money, our products & services, the customers we serve, and most importantly what it was like to be the front-line DISH employees that Corporate serves. I feel much more confident in my ability to produce a valuable contribution to the DISH team because of this experience. Not to mention, Base Camp provided me the opportunity to form friendships in a new environment.”

— Clay Bibb, Human Resources,
Base Camp pilot graduate — January 2016

“Base Camp was one of the hardest things I've done in my sixteen years with DISH, but it was also extremely rewarding to hear a customer's "thank you" when I was able to resolve her issue - myself! Owning the experience that the customer has with DISH is daunting because you want to get it right the first time. The hands-on experience of working in the field with the technician was my favorite part. Putting a dish together and mounting it on the practice board was so much fun. The class came together to help each other out, but there was also a spirit of competition which made us all better. It was physically challenging for a "desk jockey" like me, but seeing the customer's smile as I showed him how to use the remote and the cool features of our equipment, was the perfect end to a day.”

— Kristin Arnold, Accounting,
Base Camp pilot graduate — May 2016

“I really enjoyed the experience of Base Camp. I feel like not only did it provide me the opportunity to meet an incredible group of people that became close friends but it provided me connections to other departments at DISH. I feel like without Base Camp I would have been behind in many conversations I have had over the last few weeks since returning to Meridian. The program gave me a much broader view of how we support our customers. Base Camp was challenging, but ultimately I feel like I grew a lot from the experience and have a great group of friends at DISH that have grown with me.”

— Sam Finster, In Home Services,
Base Camp pilot graduate — July 2016

“I've worked at DISH for 8 years and when the opportunity arose to be included in a Base Camp pilot group, I jumped on it. I have been working on the indirect sales side of DISH but Base Camp provided me with a broader view of the company overall, including insight to Direct Sales. I would recommend anyone given the opportunity to take part in this program, do it! After this training I feel capable of selling DISH to new customers, supporting our existing customer, and installing new customers with service.”

— Houston Beemer, Sales-Retail Services,
Base Camp pilot graduate — July 2016

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