Day in the Life:

Abbeylynn Meadows shares her experience working as a Wireless Case Manager II. She highlights what she’s learned, her excitement for interacting with new people every day, challenges she faces and the impact of her role.

Business Operations Analyst I, Ardis Bluebyrd, covers the variety of calls received by our customer service representatives on any given day. Ardis values the skills gained as part of our customer service team, as we equip our representatives with the tools they need to help customers in every situation.

Charlotte Kelly, an Account Integrity & OnTech Support Representative, talks about the fulfillment she feels when supporting customers. Charlotte loves to help customers find a solution and have their issue resolved.

Kristen Culliver loves building relationships as a Consumer Protection Specialist. Whether she’s developing partnerships with other team members or keeping in touch with customers, Kristen is always growing her network and driving the business forward.

Another one of our Consumer Protection Specialists, Nick Sinise, shares his advice for candidates looking to join our customer service team. Nick also discusses the rewarding outcomes of his effort to help customers.