Inbound Sales & Customer Retention

We pride ourselves on connecting with our customers
Our Inbound Sales and Customer Retention experts are highly skilled communicators who build loyalty and trust, find mutually beneficial solutions, and educate customers on the value of DISH.

 

El Paso, TX

Our office is located in East El Paso, off 375 and Joe Battle near I-10. It houses more than 350 Sales employees and supports teams ranging from Tech Support, OnTech, Outbound, Leadership, Information Technology and Facilities. Our El Paso workforce includes sales and manufacturing experts all under one roof, with positions utilizing both English and Spanish speakers.

 

“Every single day, we're touching new things, exploring new frontiers, trying to make sense of things that nobody's thought about yet because nobody's had to.”

 

Sarah Holm
Title at company

Phoenix, AZ

In Phoenix, AZ, we need driven individuals who can adapt as we continue to grow and who are motivated to advance while taking on new responsibilities. Our Account Executives work to retain and grow customers by applying sales methodologies and problem-solving strategies to best position DISH's products and services while providing long-term solutions to customers. We need teammates who can utilize empathy, understand both DISH and competitor products and services, and has the ability to influence to find the best solution for our customers.

“Our business is driving new, innovative, disruptive distribution. You'll see us do things in the future that haven't been done before at all in the space.”

 

– Jeremy McCarty
VP, Boost Infinite

 

View Open Roles on the Boost Infinite Team

Roseland, NJ

In Roseland, NJ, we need driven individuals who can adapt as we continue to grow and who are motivated to advance while taking on new responsibilities. Our Account Executives work to retain and grow customers by applying sales methodologies and problem-solving strategies to best position DISH's products and services while providing long-term solutions to customers. We need teammates who can utilize empathy, understand both DISH and competitor products and services, and has the ability to influence to find the best solution for our customers.

“Every single day, we're touching new things, exploring new frontiers, trying to make sense of things that nobody's thought about yet because nobody's had to.”

 

Sarah Holm
Accounting Manager II
DISH

Tulsa, OK

In Tulsa, OK, we need driven individuals who can adapt as we continue to grow and who are motivated to advance while taking on new responsibilities. Our Account Executives work to retain and grow customers by applying sales methodologies and problem-solving strategies to best position DISH's products and services while providing long-term solutions to customers. We need teammates who can utilize empathy, understand both DISH and competitor products and services, and has the ability to influence to find the best solution for our customers.

“Our business is driving new, innovative, disruptive distribution. You'll see us do things in the future that haven't been done before at all in the space.”

 

– Jeremy McCarty
VP, Boost Infinite

 

View Open Roles on the Boost Infinite Team

Work at Home

We have DISH Work at Home (WAH) Account Executives in both Inbound Sales and Customer Retention who are responsible for retaining customers by sharing your knowledge and enthusiasm about our pricing, service, and technology. Check out the technical and work space requirements for work at home positions below.

Technical and Work Space Requirements

  • DISH will supply a PC tower loaded with all of the software necessary for your employment.
  • DISH will also provide:
    • Two Monitors and all pertinent cabling
    • USB Noise-Cancelling Headset
    • USB Webcam
    • USB Keyboard
    • USB Mouse

  • Cable, DSL, or Fiber ISP – satellite and fixed wireless are not supported
  • Stable internet connection with no packet loss
  • Wired ethernet between modem and PC without use of an adapter: Wi-Fi / wireless is not supported
  • Minimum internet speeds: 25 Mbps download, 2 Mbps upload
  • DISH prefers that At Home agents do not have bandwidth or data cap on Internet usage (caps lower than 250GB are not recommended).
  • At Home agents are expected to have 99% uptime.

  • Capable of placing and receiving calls and SMS messages
  • Access to video camera
  • Access to either Google Play or Apple Store

  • Dedicated home office workspace, preferably a separate room with its own door
    • Adequate space to set up the workstation
    • Ability to hardwire internet, plug directly into router
    • Three power connections- either three outlets or a power strip (one for each monitor and one for the PC tower)
  • Agents are responsible for maintaining the workspace in a safe condition
  • Personal disruptions are not allowed during schedule hours and should not be audible in background noise. This includes but not limited to:
    • Children playing
    • Dogs barking
    • Loud music
    • Non-work-related phone calls
    • Door bells
    • Family members/roommates
  • You are scheduled on the phone throughout the entirety of your shift. It’s important to understand this job does not allow flexibility to answer the door or be on-call care for others during work hours

“Every single day, we're touching new things, exploring new frontiers, trying to make sense of things that nobody's thought about yet because nobody's had to.”

 

Sarah Holm
Accounting Manager II
DISH

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DISH TV

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“Every single day, we're touching new things, exploring new frontiers, trying to make sense of things that nobody's thought about yet because nobody's had to.”

 

Sarah Holm
Accounting Manager II
DISH

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Benefits
  • Medical, Dental & Vision Insurance
  • Continued Training For Career Development
  • Paid Time Off
  • Paid Training
  • Tuition Reimbursement Plus Bonus Potential
Profit sharing and employee stock program benefit at DISH

Benefits

  • Highly discounted DISH and Sling TV programming and Boost Mobile plans
  • 401(k) Investments with Company-Matched Funds
  • Employee Stock Purchase Plan & Profit Sharing

Join our team

Apply Now

“Every single day, we're touching new things, exploring new frontiers, trying to make sense of things that nobody's thought about yet because nobody's had to.”

 

Sarah Holm
Accounting Manager II
DISH

 

View Open Roles on the Accounting Team

Firstname Lastname

 

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