- Capable of placing and receiving calls and SMS messages
- Access to video camera
- Access to either Google Play or Apple Store
Inbound Sales & Customer Retention
We pride ourselves on connecting with our customers.
Our Inbound Sales and Customer Retention experts are highly skilled communicators who build loyalty and trust, find mutually beneficial solutions, and educate customers on the value of DISH.
- TX
- AZ
- NJ
- OK
- Work at Home
El Paso, TX
Our office is located in East El Paso, off 375 and Joe Battle near I-10. It houses more than 350 Sales employees and supports teams ranging from Tech Support, OnTech, Outbound, Leadership, Information Technology and Facilities. Our El Paso workforce includes sales and manufacturing experts all under one roof, with positions utilizing both English and Spanish speakers.
Phoenix, AZ
In Phoenix, AZ, we need driven individuals who can adapt as we continue to grow and who are motivated to advance while taking on new responsibilities. Our Account Executives work to retain and grow customers by applying sales methodologies and problem-solving strategies to best position DISH's products and services while providing long-term solutions to customers. We need teammates who can utilize empathy, understand both DISH and competitor products and services, and has the ability to influence to find the best solution for our customers.
Roseland, NJ
In Roseland, NJ, we need driven individuals who can adapt as we continue to grow and who are motivated to advance while taking on new responsibilities. Our Account Executives work to retain and grow customers by applying sales methodologies and problem-solving strategies to best position DISH's products and services while providing long-term solutions to customers. We need teammates who can utilize empathy, understand both DISH and competitor products and services, and has the ability to influence to find the best solution for our customers.
Tulsa, OK
In Tulsa, OK, we need driven individuals who can adapt as we continue to grow and who are motivated to advance while taking on new responsibilities. Our Account Executives work to retain and grow customers by applying sales methodologies and problem-solving strategies to best position DISH's products and services while providing long-term solutions to customers. We need teammates who can utilize empathy, understand both DISH and competitor products and services, and has the ability to influence to find the best solution for our customers.
Work at Home
We have DISH Work at Home (WAH) Account Executives in both Inbound Sales and Customer Retention who are responsible for retaining customers by sharing your knowledge and enthusiasm about our pricing, service, and technology. Check out the technical and work space requirements for work at home positions below.
Technical and Work Space Requirements
- DISH will supply a PC tower loaded with all of the software necessary for your employment.
- DISH will also provide:
- Two Monitors and all pertinent cabling
- USB Noise-Cancelling Headset
- USB Webcam
- USB Keyboard
- USB Mouse
- Cable, DSL, or Fiber ISP – satellite and fixed wireless are not supported
- Stable internet connection with no packet loss
- Wired ethernet between modem and PC without use of an adapter: Wi-Fi / wireless is not supported
- Minimum internet speeds: 25 Mbps download, 2 Mbps upload
- DISH prefers that At Home agents do not have bandwidth or data cap on Internet usage (caps lower than 250GB are not recommended).
- At Home agents are expected to have 99% uptime.
- Dedicated home office workspace, preferably a separate room with its own door
- Adequate space to set up the workstation
- Ability to hardwire internet, plug directly into router
- Three power connections- either three outlets or a power strip (one for each monitor and one for the PC tower)
- Agents are responsible for maintaining the workspace in a safe condition
- Personal disruptions are not allowed during schedule hours and should not be audible in background noise. This includes but not limited to:
- Children playing
- Dogs barking
- Loud music
- Non-work-related phone calls
- Door bells
- Family members/roommates
- You are scheduled on the phone throughout the entirety of your shift. It’s important to understand this job does not allow flexibility to answer the door or be on-call care for others during work hours
- Adelante
- AAN
- Evie
- HAPPI
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- Autism
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