DISH Sales employee giving a thumbs up

Inbound Sales & Customer Retention

Connection Happens Here
We pride ourselves on connecting with our customers. Our Inbound Sales and Customer Retention experts are highly skilled communicators who build loyalty and trust, find mutually beneficial solutions and educate customers on the value of DISH.

 

Advocating for our product — and our people.

 

We’ve built a loyal customer base by selling our products and services with authenticity. Our inbound sales and customer retention teams foster trust with existing and future customers by both educating and selling them on the value of DISH. We give you the tools to fast-track your career and the most innovative products and services on the market. It’s all part of how DISH sets you up for success.

Inside a DISH Sales office

Tulsa, OK

7140 S. Lewis Ave, Tulsa, OK 74136

 

In Tulsa, OK, we need driven individuals with great communication skills and an entrepreneurial mindset: team members who can adapt as we continue to grow and who are motivated to advance while taking on new responsibilities. Our Account Executives work to retain and grow DISH customers by applying sales methodologies and problem-solving strategies to best position DISH products and services while providing long-term solutions to customers. We need team members with empathy, an understanding of DISH products and the ability to influence our customers to find the best solutions. Oh, and we’d be remiss not to mention one more team member favorite: the snack trolley. So be sure to bring an appetite too.

 

“This job motivates you to do better. Every day I wake up, the moment my feet hit the ground, I want to be better. That's what this job does for me personally.”


– TJ Owens
Direct Sales Associate Account Executive

El Paso, TX

1285 Joe Battle Blvd, El Paso, TX 79936

 

Our East El Paso office houses more than 350 Sales employees, with teams ranging from Tech Support, OnTech, Outbound, Leadership, Information Technology and Facilities. True to this spirit of diversity and inclusion, our El Paso Sales team members support DISH as well as Boost Infinite, with positions for both English and Spanish speakers. Whether you’re supporting customers’ TV and entertainment needs with your knowledge of DISH products or connecting them with our first-of-its-kind Smart Network with Boost Infinite services, one thing is clear: Opportunity Is Here.

 

“There's always an opportunity – to grow, to be better, to make more. Anybody who wants to work at DISH: Come on. Come on down. This is a life changer. You won’t regret it.”


– Dina Zamarripa
Direct Sales Senior Account Executive

Phoenix, AZ

350 N McClintock Dr, Chandler, AZ 85226

 

In Phoenix, AZ, we need driven individuals with great communication skills and an entrepreneurial mindset: team members who can adapt as we continue to grow and who are motivated to advance while taking on new responsibilities. Our Account Executives work to retain and grow DISH customers by applying sales methodologies and problem-solving strategies to best position DISH products and services while providing long-term solutions to customers. We need team members with empathy, an understanding of DISH products and the ability to influence our customers to find the best solutions. And with plenty of team-building games, our tight-knit work culture in Phoenix can’t be beat.

 

“I love being a leader to the team and helping everybody put their best foot forward – on the phones and in life in general. It’s a lot of fun, honestly. Helping people out is what I love to do.”

 

– Connor Frey
Team Manager

Roseland, NJ

3 ADP Boulevard, Roseland, New Jersey 07068

 

In Roseland, NJ, we need driven individuals with great communication skills and an entrepreneurial mindset: team members who can adapt as we continue to grow and who are motivated to advance while taking on new responsibilities. Our Sales team members support DISH as well as Boost Infinite, with positions for both English and Spanish speakers. So whether you’re supporting future and existing customers’ TV and entertainment needs with your knowledge of DISH products or connecting them with our first-of-its-kind Smart Network with Boost Infinite services, one thing is clear: Opportunity Is Here. And be sure to ask about the Rewards and Recognition program with paid trips to Disney and more!

 

“The way DISH is structured, it allows you to be your own boss. The amount of work you put in, you’re going to see the reward come back from it.”

 

– Oliver Yllanes
Direct Sales
Senior Account Executive

Work at Home

As a DISH Work at Home (WAH) Account Executive in Inbound Sales and Customer Retention, you'll be responsible for sharing your knowledge and enthusiasm about our pricing, service and technology. Check out the technical and work space requirements for work at home positions below.

 

Technical and Work Space Requirements

  • For Work at Home Sales positions, DISH will supply a PC tower loaded with all of the software necessary for your employment.
  • You will be responsible for providing:
    • Two Monitors and all pertinent cabling
    • USB Noise-Cancelling Headset
    • USB Webcam
    • USB Keyboard
    • USB Mouse

  • Cable, DSL, or Fiber ISP – satellite and fixed wireless are not supported
  • Stable internet connection with no packet loss
  • Wired ethernet between modem and PC without use of an adapter: Wi-Fi / wireless is not supported
  • Minimum internet speeds: 25 Mbps download, 2 Mbps upload
  • DISH prefers that At Home agents do not have bandwidth or data cap on Internet usage (caps lower than 250GB are not recommended).
  • At Home agents are expected to have 99% uptime.

  • Capable of placing and receiving calls and SMS messages
  • Access to video camera
  • Access to either Google Play or Apple Store

  • Dedicated home office workspace, preferably a separate room with its own door
    • Adequate space to set up the workstation
    • Ability to hardwire internet, plug directly into router
    • Three power connections- either three outlets or a power strip (one for each monitor and one for the PC tower)
  • Agents are responsible for maintaining the workspace in a safe condition
  • Personal disruptions are not allowed during schedule hours and should not be audible in background noise. This includes but not limited to:
    • Children playing
    • Dogs barking
    • Loud music
    • Non-work-related phone calls
    • Door bells
    • Family members/roommates
  • You are scheduled on the phone throughout the entirety of your shift. It’s important to understand this job does not allow flexibility to answer the door or be on-call care for others during work hours

At DISH, opportunity is our greatest benefit. The potential to move and grow within the company in just the first several months of employment is available to all Sales team members. If you have the drive and overwhelming desire to win, we’ll put you in a position to succeed on day one.

What’s in it for you?

 

Four words: No Cold Calling, Ever. Sound good? Here’s two more: Uncapped Commission. Our Account Executives handle 100% inbound calls, with unlimited earning potential in addition to a healthy base pay. And with perks like a top-flight paid training program, paid vacations and our amazing team culture at locations nationwide, there is always a place for you at DISH.

 

 

What Sets DISH Direct Sales Apart?

Meet Gary Schanman, Group President of Video Services

Join Our Talent Community

 

We’ll connect you with events and job opportunities that align with your skill set. 

 

Benefits

Paid Training

Paid Training

Continued Training For Career Development

Continued Training For Career Development

Employee Stock Purchase Plan & Profit Sharing

Employee Stock Purchase Plan & Profit Sharing

Tuition Reimbursement Plus Bonus Potential

Tuition Reimbursement Plus Bonus Potential

Highly Discounted DISH and Sling TV programming & Boost Mobile and Boost Infinite Plans

Highly Discounted DISH and Sling TV programming and Boost Infinite Plans

Medical, Dental & Vision Insurance

Medical, Dental & Vision Insurance

401(k) Investments with Company-Matched Funds

401(k) Investments with Company-Matched Funds

Paid Time Off

Paid Time Off

“My trainers were absolutely amazing. They were thorough, they cared, the material was well organized, incredibly well presented, and my favorite part: they answered every question with respect.”

 

– Paula Scheider
Direct Sales Account Executive

“It’s a combination of feeling both belonging and success at the same time.”

 

–  Jose Miguel
Direct Sales Account Executive

Join Our Team

Apply Now